Frequently asked questions (FAQ)

GENERAL

Are the vendors you send qualified?
What happens if the service provider damages anything?
Does someone have to be home when the service provider comes home?

What happens if the service provider does not arrive on time?

Do i have to organize supplies or would the service provider bring his own?

How do i reschedule a job booked on Zamosh?

Can i place a service request without registering on your site?

HANDYMAN

Is it safe for me to allow your Plumber, Electrician or Carpenter in my home?

What are your work timings?

Do you offer warranty on your work?

Do your rates include the cost of materials (spare parts) also?

Do you provide warranty or guarantee for the materials or spare parts?

What happens if the service provider does not arrive on time?

what is the validity of the quote provided by zamosh Or zamosh service provider?

ORDER

How do I book a service?

How do I reschedule a job booked on Zamosh?

How do I cancel a job booked on Zamosh?

How do I repeat a job that was booked once earlier?

How can I view all my orders?

Mobile and laptop repair

What is the turnaround time for a quotation for Mobile and laptop Repair and the repair service after quotation is received?

Do I still need to pay a fee, if you can’t repair my phone?

What is the approximate break­up of your charges?

Do you provide material and/or service warranty?

Laundry

Do I need to prepare my laundry ahead of time?

What type of ironing do you do?

What if I’m not home at the scheduled time for pickup?

What if I have a delicate item that needs to be dry cleaned?

What is the estimated time of delivery?

Do you have an express service?

 

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